InMotion Web Hosting Review 2025 - 2026
Comprehensive Analysis
InMotion Hosting, established in 2001 and headquartered in Virginia, is a veteran in the web hosting industry, serving over 170,000 customers with a focus on business-class solutions. The company offers a wide array of hosting types, including shared, VPS, dedicated, WordPress-optimised, and reseller plans, all backed by US-based data centres and a commitment to high performance through technologies like NVMe SSD storage and UltraStack optimisation. With an emphasis on reliability and customer support, InMotion stands out for small to medium businesses, e-commerce sites, and developers, earning consistent praise for its robust infrastructure and 99.99% uptime guarantee on higher tiers. Its eco-friendly practices, such as energy-efficient servers, add a modern appeal, though it’s not as aggressively green as some competitors. Overall, InMotion excels in delivering versatile, high-quality hosting that prioritises speed and support, making it a reliable choice for growing websites.
Pros and Cons
Pros:
- Long-standing reputation with over two decades of experience and a focus on business needs.
- Diverse hosting options suitable for beginners to enterprises.
- Strong emphasis on US-based infrastructure for better North American performance.
Cons:
- Limited global data centres compared to international competitors.
- Some users report activation delays for new accounts.
Pricing and Value for Money
InMotion Hosting provides competitive introductory pricing, with shared plans starting at $2.24 per month for the Core tier (renewing at $11.99), offering excellent value through unlimited bandwidth, free domain registration, and SSL certificates. Higher plans like Pro at $8.09/month (renewing at $25.99) include premium features such as dedicated IP and advanced caching. VPS starts at $4.49/month, and dedicated servers from $35/month, all with a generous 90-day money-back guarantee—far exceeding the industry standard of 30 days. This makes InMotion a strong value proposition, especially with free migrations and advertising credits worth $150. Users appreciate the no-hidden-fees approach, though renewals can be higher.
Pros and Cons
Pros:
- Low introductory rates with generous inclusions like free domains and unlimited resources.
- Extended 90-day refund period for risk-free testing.
- Scalable pricing tiers that offer good long-term value for businesses.
Cons:
- Renewal rates significantly increase after the promo period.
- Some add-ons, like backups, incur extra costs.
Pricing Options for InMotion
Performance and Reliability
InMotion Hosting delivers impressive performance with a 99.99% uptime guarantee on premium plans, backed by real-world tests showing 100% uptime over extended periods and average response times as low as 120ms. The UltraStack technology, featuring NVMe SSDs, NGINX, and advanced caching, results in fast load times (e.g., LCP under 1 second) and handles high traffic efficiently without throttling. Data centres in the US and Europe ensure low latency, making it reliable for global audiences. Independent reviews confirm its speed ranks among the top hosts.
Pros and Cons
Pros:
- Exceptional uptime and fast response times for seamless site operation.
- Advanced tech stack optimises speed even under load.
- Global data centre options reduce latency.
Cons:
- Occasional downtime reported in some tests.
- Performance can vary by location outside the US.
Features and Tools
InMotion boasts a rich feature set, including unlimited SSD storage and bandwidth on higher plans, one-click installs for over 400 apps, and the BoldGrid builder with 200+ templates for easy site creation. WordPress plans come pre-optimised with staging, auto-updates, and Sucuri security integration. VPS and dedicated options offer root access, scalable resources, and free migrations, while reseller plans include WHMCS billing software. Unique perks like free advertising credits enhance value.
Pros and Cons
Pros:
- Comprehensive tools for WordPress and e-commerce users.
- Unlimited resources on premium plans support growth.
- Free SSL, domain, and migrations simplify setup.
Cons:
- Entry-level plans limit websites and features.
- Some advanced tools require upgrades.
Customer Support
One of InMotion’s strongest suits is its 24/7 US-based support via phone, chat, ticket, and email, with agents praised for being knowledgeable and efficient. The extensive knowledge base with tutorials and videos aids self-help, and Launch Assist provides expert setup for VPS users. Response times are quick, often under a minute for chat.
Pros and Cons
Pros:
- Round-the-clock, expert US support across channels.
- Comprehensive self-help resources.
- Personalised assistance for complex setups.
Cons:
- Phone support is limited to higher plans.
- Occasional delays in ticket resolutions.
Security
InMotion prioritises security with free SSL, DDoS protection, malware scanning via Sucuri, and automatic updates for WordPress. Higher plans include advanced firewalls and PCI compliance for e-commerce, with isolated servers preventing cross-contamination. Backups are available, though often as add-ons.
Pros and Cons
Pros:
- Robust built-in protections like SSL and DDoS at no extra cost.
- Malware scanning and auto-updates enhance safety.
- PCI compliance for secure transactions.
Cons:
- Backups are not free on all plans.
- Advanced security may require add-ons.
User Experience and Ease of Use
The cPanel interface is intuitive, with easy navigation for domain management, email setup, and app installs. BoldGrid builder simplifies design for beginners, and the AMP dashboard handles billing efficiently. Some find the setup process straightforward, though activation can take time.
Pros and Cons
Pros:
- User-friendly cPanel and builder for all levels.
- Quick one-click installs.
- Mobile-accessible management.
Cons:
- Account activation delays.
- The interface can feel cluttered.
Scalability and Flexibility
InMotion supports seamless scaling from shared plans (unlimited sites on Pro) to VPS (up to 32GB RAM) and dedicated servers (up to 128GB RAM), with no-downtime upgrades. Root access and custom configurations offer flexibility for developers.
Pros and Cons
Pros:
- Easy resource scaling without interruptions.
- Versatile plans for growth.
- Root access on VPS/dedicated.
Cons:
- Entry plans limit scalability.
- Higher costs for advanced scaling.
Customer Feedback and Reputation
InMotion holds a 4.3/5 on Trustpilot from thousands of reviews, with users lauding reliability, support, and performance. Recent X posts highlight positive experiences with speed and service, though some note pricing concerns. Overall, its reputation is solid for business hosting.
Pros and Cons
Pros:
- High praise for support and uptime.
- Positive long-term user retention.
- Strong expert ratings.
Cons:
- Mixed feedback on renewals.
- Occasional support delays.
Verdict
InMotion Hosting is a highly recommended provider for its reliable performance, excellent support, and feature-rich plans, making it ideal for businesses and WordPress users. While pricing and minor setup issues exist, the positives like uptime, speed, and scalability outweigh them, earning it top marks in 2025 reviews.
Pricing Options for InMotion
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InMotion vs Other Web Hosting Providers
Hostinger
Pros of InMotion
- InMotion offers unlimited websites on Power and Pro plans, providing more flexibility than Hostinger's restrictions on lower tiers.
- InMotion provides unlimited email accounts, surpassing Hostinger's limited mailboxes.
- InMotion excels in technical support with US-based agents and faster resolution times.
- InMotion delivers superior performance with NVMe SSDs and up to 360GB storage on VPS plans.
- InMotion offers a 90-day money-back guarantee, longer than Hostinger's 30 days.
Cons of InMotion
- InMotion has higher introductory and renewal prices than Hostinger.
- InMotion's server response times can be slower than Hostinger's optimized setup.
- InMotion lacks Hostinger's AI website builder and modern dashboard for beginners.
IONOS
Pros of InMotion
- InMotion offers unlimited NVMe SSD storage on shared plans, exceeding IONOS's limits.
- InMotion provides better performance with NVMe SSDs and up to 20x faster speeds.
- InMotion excels in customer support with faster response times and higher satisfaction.
- InMotion offers a 90-day money-back guarantee, longer than IONOS's 30 days.
- InMotion provides more advanced features like dedicated IP on higher plans.
Cons of InMotion
- InMotion has higher pricing than IONOS's budget options.
- InMotion lacks IONOS's geo-redundancy for superior data durability.
- InMotion's setup can be more complex for absolute beginners compared to IONOS.
GreenGeeks
Pros of InMotion
- InMotion offers better performance with NVMe SSDs and higher storage options.
- InMotion provides unlimited bandwidth on all plans, unlike GreenGeeks's caps.
- InMotion has superior customer support with faster response times.
- InMotion offers a 90-day money-back guarantee, longer than GreenGeeks's 30 days.
- InMotion provides more advanced features like Launch Assist for VPS.
Cons of InMotion
- InMotion lacks GreenGeeks's strong eco-friendly focus with 300% renewable energy.
- InMotion has higher renewal rates than GreenGeeks.
- InMotion's load times can be slower than GreenGeeks in some tests.
SiteGround
Pros of InMotion
- InMotion offers unlimited storage and bandwidth, more generous than SiteGround's limits.
- InMotion provides a 90-day money-back guarantee, longer than SiteGround's 30 days.
- InMotion has lower introductory pricing for shared hosting.
- InMotion offers free domain and advertising credits, adding value.
- InMotion provides better scalability with VPS and dedicated options.
Cons of InMotion
- InMotion has slower load times than SiteGround's optimized setup.
- InMotion lacks SiteGround's premium WordPress features and caching.
- InMotion's support response may not be as quick as SiteGround's.
DreamHost
Pros of InMotion
- InMotion offers unlimited bandwidth on all plans, unlike DreamHost's caps.
- InMotion provides better performance with NVMe SSDs and faster speeds.
- InMotion has superior customer support with 24/7 phone access.
- InMotion offers a 90-day money-back guarantee, longer than DreamHost's 97 days but with more flexibility.
- InMotion provides more advanced features like Launch Assist for VPS.
Cons of InMotion
- InMotion has higher pricing than DreamHost's affordable plans.
- InMotion lacks DreamHost's strong privacy and open-source focus.
- InMotion's uptime can be slightly lower than DreamHost's 100% guarantee.
Kinsta
Pros of InMotion
- InMotion is more affordable with unlimited resources on lower plans.
- InMotion offers a wider range of hosting types beyond WordPress.
- InMotion provides unlimited email and storage, surpassing Kinsta's limits.
- InMotion has better value for non-WordPress sites with cPanel access.
- InMotion offers a 90-day money-back guarantee for testing.
Cons of InMotion
- InMotion lacks Kinsta's advanced WordPress optimization and Google Cloud infrastructure.
- InMotion's support is not as specialized for high-traffic WordPress sites.
- InMotion has slower load times compared to Kinsta's premium performance.
A2 Hosting
Pros of InMotion
- InMotion offers unlimited NVMe SSD storage and bandwidth on all shared plans.
- InMotion provides better value with lower introductory pricing.
- InMotion has superior customer support with 24/7 availability.
- InMotion offers a 90-day money-back guarantee, longer than A2's 30 days.
- InMotion provides more advanced features like Launch Assist.
Cons of InMotion
- InMotion lacks A2's Turbo servers for up to 20x faster speeds.
- InMotion has higher renewal rates than A2 Hosting.
- InMotion's bandwidth is capped on some plans, unlike A2's unlimited.
Bluehost
Pros of InMotion
- InMotion offers unlimited NVMe SSD storage, outperforming Bluehost's standard SSDs.
- InMotion provides better performance with up to 20x faster speeds.
- InMotion has superior support with faster resolutions.
- InMotion offers a 90-day money-back guarantee, longer than Bluehost's 30 days.
- InMotion provides more websites on entry plans.
Cons of InMotion
- InMotion has higher pricing than Bluehost's affordable plans.
- InMotion lacks Bluehost's deep WordPress integration.
- InMotion's uptime can be slightly lower than Bluehost's.
HostGator
Pros of InMotion
- InMotion offers unlimited NVMe SSD storage, better than HostGator's standard SSDs.
- InMotion provides superior performance with faster load times.
- InMotion has better support with 24/7 phone access.
- InMotion offers a 90-day money-back guarantee, longer than HostGator's 45 days.
- InMotion provides more advanced security and infrastructure.
Cons of InMotion
- InMotion has higher pricing than HostGator's budget options.
- InMotion lacks HostGator's semi-managed VPS for hands-on users.
- InMotion's renewal rates are higher than HostGator's.